Privacy Policy

Information We Collect

We collect information that you provide directly to us, including when you create an account, make a purchase, sign up for our newsletter, or contact us for support. This may include:

Name and contact information | usage information like precise location to get pefect delivery address of user.
Payment information
Device location and usage information

How We Use Your Information

  • To provide and maintain our services
  • To process your transactions
  • To send you marketing communications

Data Security

We implement appropriate technical and organizational security measures to protect your personal information. Location access directly tied to a purchase page where app need user longitude and latitude for google maps.googleapis.com api service. However, please note that no method of transmission over the Internet is 100% secure.

We regularly review and update our security practices to enhance the protection of your data.

Your Rights

Access

You can request access to your personal data at any time.

Rectification

You can request correction of your personal data.

Erasure

You can request deletion of your personal data.

Portability

You can request transfer of your data to another service.

Contact Us

If you have any questions about this Privacy Policy, please contact us at:

mail@triokzz.com

Features

We aim to make the buying and receiving process for the customer as easy as possible. Similarly, our aim is to get product to customer in top condition and completely safe from any mis-happenings. We access Precise location during app use, having a purpose to use data for location-based services for delivery address. This location data isn't stored in backend. Therefore,we require a minimum of 5-7 days to ship a product.Some products might require approx 10 days for shipping.The shipping detail will be mentioned under the product description section of the product. As a seller we cannot guarantee timely shipping in case of any natural disasters or events such as floods or road closures due to some social reasons.

Return Policy:
  • Easy return requests link.
  • Countries & Policy:India.
    We accept returns for defective products within 30 days of delivery. Items must be unused and in original packaging. To initiate a return, contact us at mail@gmail.com. Return shipping is the customer’s responsibility unless the item is defective.
    Product condition & Window
    Product condition: New only.unused, in original packaging. Window: 30 days
  • Yes, We accept exchanges.
  • Method & Fees
    Method: At a drop-off location
    Restocking fees: INR40.
    Refund processing time 20 days
  • Pre-paid shipping.
  • Return Cost: Free.
  • 60 day return window.
  • We are very thankful if you will do video before opening a packet as a feedback and send it to us on mail@gmail.com

Fassai Food Products Policy

Check Expiry:

Our platform leverages user data and behavior to provide a highly personalized experience, with dynamic content and product recommendations that change in real-time. If you are buying fassai marked products, Make sure the expiry date before opening the products.

Soft Services

We do confirm the delivery product before delivered but, somehow if buyer get expired product the please do not open it. TRIOKZZ give you free return service.

24/7 Customer Support

IND.-based customer support team is available around the clock to answer any questions, resolve any issues, and provide helpful solutions. Whether it's through email, phone, or live chat, we're always here to support you.

Secure Payment Processing

We use cutting-edge security measures to protect our customers' sensitive information and ensure the safety of all transactions made on our site.